Transcoder outputting unplayable stream

Server Version#: 1.41.3.9314-a0bfb8370 - Win10 x64
Player Version#: 5.64.1

Tried to play an episode with ASS subtitle on a 2023 QN90C, but the transcoded media was unplayable. Didn’t get a Playback Error screen, only a blank screen. Upon checking logs a line regarding invalid subtitle streams caught my attention.
Tried playing the same episode on a Desktop browser and it played as expected, burned-in subtitle and all.

Log files (on GitHub Gist since forum upload failed)

Not even an acknowledgement after ~3 months, what a support experience

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