Hello.
What I propose is a troubleshoot option for media within Plex.
I believe this information can be used by all, the novice and the advanced user. I think adding another option such as troubleshoot or even change Get Info to something like Get Info/Troubleshoot would be helpful.
And within the troubleshoot section it displays all relevant information that led up to the matching/not matching of media including the download of posters, artwork, synopsis, etc…
An example of this could include such information as…
File found: X:\Movies\Avatar (2009).mp4.
Some info about the container, codec (video and audio), etc…
Attempting to match file.
Local Media assets is enabled.
Checking for embedded metadata. Metadata found.
Attempting to match metadata RARBG.COM - Avatar.x264-RARBG.
Checking TheMovieDb.com.
Warning/error/success/whatever…
Unable to match “RARBG.COM - Avatar.x264-RARBG” on TheMovieDb.com.
-
TheMovieDb.com reported no matches.
or -
unable to connect to TheMovieDb.com. The site may be temporarily unavailable.
or -
Certificate Error
or -
Match found. “
Avatar (2009)”
From here, info about the artwork, synopsis, release date will display and report errors/successes, etc…
This info can go on for all the agents that are enabled in order.
I suppose this could be a challenge to implement in some ways but I don’t think it would be to hard as Plex can parse the log it already maintains(if logging is on). I mean, the information is already there. We(the average human) just need a way to understand that info. Sure this isn’t foolproof but I think with this type of information at our disposal we could fix some issues our self. Or at the very least, know what to present and ask on the forums.
