Trying to connect Plex to NAS

[harry_w42]

Im new to plex (& NAS) but I installed plex on a Synology NAS and it gives me an ip address but when I click on it it just times out
Tried many times, rebooted, reinstalled Plex, gave plex permissions in NAS
Running windows 11, desktop, chrome

Any help would be greatly appreciated

[FordGuy61]

Synology model?
DSM version, 6 or 7?
What version of Plex Media Server did you install? 1.29.x.yyyy, 1.30.x.yyyy, etc.
What is the IP address of the NAS?

1. Use a PC on the same network as the NAS.

2. Use a private/incognito browser window.

3. Point the browser at the IP address of the NAS.
   For example, if the IP address is 10.1.2.3, use http://10.1.2.3:32400/web.
   Use http, not https. Also, :32400/web is important.

If things work correctly, you should be prompted to login to Plex Media Server and create media libraries.

Documents that can assist:
Installation & Setup of Plex Media Server on Synology

Synology FAQ - Questions, Answers, and a few How-To’s

[harry_w42]

Thank you for taking the time to answer, much appreciated

Synology Model: DS923+
DSM: 7.2-64570
Plex Server: 1.32.5.7349
Windows 11

1. Yes
2. tried Chrome Incognito : this site cant be reached too long to respond
3. I set this up exactly as you said. Triple checked the ip address, added what you said, tried on 2 different browsers. Definately tried with the http & added :32400/web

The NAS is working with the pc, doing backups, cloning the correct folders. Plex is the only thing not working. Would it help to do a fresh network connection to my pc?

I appreciate any further suggestions that you have

[ChuckPa]

If I may make a suggestion?

One capability the Plex installer has is built into the menus you see.

When you installed, did you choose a Normal installation or a ‘New or Lost servers’ option (Plex claim token method) ?

This option makes it easy for you to ‘claim’ (add to your Plex account) a new server.
It’s intended for those cases where the NAS networking isn’t configured as expected.