Trying to fix plex issue, made it worse - help

Plex Media Server
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1

Server Version#: 4.125.1

I use plex on chrome (windows 10, PC) and on my iphone through the app. I’ve been using plex for more than 10 years and I’ve never had these issues.

I noticed that my whole collection wasn’t showing up on the app. only about 50 movies are shown to me. But on my computer, everything was fine. Someone suggested that I log out of my app and restart everything so I did. I had to change my password because I forgot it which signed me out of the web server as well. Now, I’m getting a “no content available” message or “not authorized” when I click on movies/tv shows.

2

Log out of the web app,
refresh it in the web browser,
then log in again, using your new password. https://support.plex.tv/articles/200933616-plex-account/

If you then still have no access to your server, you’ll have to claim your server again, using your new password.

Use Method 2.2 from this post: You need to reclaim your server, but don't dare to touch the Windows Registry

3

that worked! thank you