Turn off AppleTV subtitles globally

I just purchased a plex pass for LiveTV using an AppleTV.

No matter how I set the subtitle settings in the AppleTV app or my server subtitles are displayed for every TV show.
Each time I change to a different show I must manually turn off subtitles.

This behavior is not present on the Plex Media Player app or on iOS therefore I believe it is an AppleTV specific bug.

Is this issue being worked on by the Plex team?

on the ATV go to Settings->Language->Subtitles = manual

it’s a workaround that should fix that for now!

Hello,

There is no such option in the appletv.

Adjusting the “burn subtitle” setting in the plex client application does not make a difference.

Subtitles in the tvOS accessibility settings menu are set to “off”

Setting subtitles to “manual” in the plex server settings does not make a difference.

I hope this issue can be fixed soon, it really ruins the livetv experience.

@dibiase said:
Hello,

There is no such option in the appletv.

Adjusting the “burn subtitle” setting in the plex client application does not make a difference.

Subtitles in the tvOS accessibility settings menu are set to “off”

Setting subtitles to “manual” in the plex server settings does not make a difference.

I hope this issue can be fixed soon, it really ruins the livetv experience.

This support article may help;

https://support.plex.tv/articles/204985278-account-audio-subtitle-language-settings/

I found the setting, thank you for the help

For future reference if anyone else has this issue the exact path is:

AppleTV settings -> Video and Audio -> Subtitle Language -> Off

Old thread but had to reply to say THANK YOU !!!

Its the global Apple TV setting and not the Plex subtitle settings that was causing it, thanks for finding my answer