TV Posters gone after restoring backup.

General Discussions
6

@bonniew88 said:
Wow, I downloaded the plex media server log which was in zip format and when I unzipped I got dozens of files. I dragged the zip file as you suggested but there are dozens of files in there. I don’t know which one you need to see.

There’s only one log file I need to look at - and it wouldn’t do much good for me to look at any others, but if necessary I know which Ghostbusters to call. I don’t think that’s going to be necessary though.

I:\TV Shows\ <---- possible valid TV Show Library - ok, we’ll go with that.
…Gilmore Girls Season 2\ <---- invalid TV Show Folder - no Season Folder
…GILMORE GIRLS S02E01.mp4 <---- possible valid file name, but you don’t have to shout at Plex - it’s hearing is fine.

Example of a valid TV Show structure:

I:\TV Shows
…Gilmore Girls
…Season 2
…Gilmore Girls - S02E01.mp4 <---- call me picky - many do. My TV Shows and Movies work though.

FileBot (link in my signature) can handle that naming and structuring for you automatically or manually in seconds.

What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure (you don’t have any of those yet), but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the lists (all of them) and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom.

Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the shows so The Plex Dance® was invented:

The Plex Dance®:

  1. remove show from library - yep, the whole thing
  2. update library
  3. empty trash
  4. clean bundles
    https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— update library, empty trash, clean bundles
  5. bring names and structures into compliance
  6. replace corrected show into library
  7. update library

All Steps. In Order. No Shortcuts.

Do the above and you’ll be well on your way to happiness in the Plexiverse.