Good luck with TMDB as your TV Show Agent…
Good Luck with IMDB (Plex Movie) - in general.
Public Enemy Number One is poor naming and structuring:
http://support.plex.tv/articles/categories/media-preparation/
Pay particular attention to TV Show Naming and Structuring:
https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/
('cause TV Shows pretty much won’t work unless you do)
FileBot (link in my signature) can handle that for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure, but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Shows and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom.
Renaming/restructuring is best performed OUTSIDE the library and you may need to write a new bundle for the show or movie so The Plex Dance® was invented:
The Plex Dance®:
- remove show/movie from library
- rescan library files
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles - bring names and structures into compliance/Move LMA/etc
- replace corrected show/movie into library
- rescan library files
All Steps. In Order. No Shortcuts.
The Care Bears - TheTVDB.com - The Care Bears (1985) @ TVDB
Structure/File Names:
The expected and instant result:
TV Show Agents - If you have edited your TV Show Library and have it defaulted to TMDB - you’re making a big mistake:
Still No Joy?
Log Files:
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
drag zip file to message window and drop it.