TV show don't record randomly

General Discussions Plex Features
1

Hi, i have a problem since many month and was waiting that an update sometime can fix it, but it does’nt…
I have 2 HD homerune installed: one EXTEND and one CONNECT

Sometime they dont record my tv show, i dont know where to look to get le log. I have a show that doesnt record on March 20 at 20:00 and the only thing i found in the log section is a long time before:

Plec Tuner Service 1.log:
Mar 19, 2018 13:20:37.113 [9196] INFO - * device_manager_t::term
Mar 19, 2018 13:20:37.113 [9196] INFO - * device_manager_t::term. Stop all devices
Mar 19, 2018 13:20:37.113 [9196] INFO - * device_manager_t::term. Shut down all device auxes
Mar 19, 2018 13:20:37.113 [9196] INFO - * bda_aux_t::term
Mar 19, 2018 13:20:37.120 [9196] INFO - * web_server_t::stop. Web server is stopped
Mar 19, 2018 13:20:37.120 [9196] INFO - * device_manager_t::term
Mar 19, 2018 13:20:37.120 [9196] INFO - * device_manager_t::term. Stop all devices
Mar 19, 2018 13:20:37.120 [9196] INFO - * device_manager_t::term. Shut down all device auxes
Mar 19, 2018 13:20:37.120 [9196] INFO - * broker_t::shutdown. Shutdown is completed.

i dont understand anything in that… can someone help me??

2

also found this… but nothing for the 20 March…

Plex tuner Service.log:
Mar 19, 2018 13:20:43.088 [14744] INFO - Plex Tuner Service v1.0.0.0 - Microsoft PC x64 - build:
Mar 19, 2018 13:20:43.089 [14744] INFO - Windows version: 6.2 (Build 9200), language fr-CA
Mar 19, 2018 13:20:43.089 [14744] INFO - 12 3300 MHz processor(s): Architecture=0, Level=6, Revision=16130 Processor Identifier=Intel64 Family 6 Model 63 Stepping 2, GenuineIntel
Mar 19, 2018 13:20:43.089 [14744] DEBUG - “C:\Program Files (x86)\Plex\Plex Media Server\Plex Tuner Service.exe” “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private” “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Shared” 1.11.3.4803-c40bba82e 32600 /waitmutex
Mar 19, 2018 13:20:43.084 [2752] INFO - * broker_t::start…
Mar 19, 2018 13:20:43.097 [2752] INFO - * device_manager_t::init.
Mar 19, 2018 13:20:43.097 [2752] INFO - * device_manager_t::init. Initialize provider manager
Mar 19, 2018 13:20:43.097 [2752] INFO - * device_manager_t::init. Initialize all device auxes
Mar 19, 2018 13:20:43.097 [2752] INFO - * dvb_device_factory_t::get_aux_list
Mar 19, 2018 13:20:43.097 [2752] INFO - * bda_aux_t::init
Mar 19, 2018 13:20:43.101 [2752] INFO - * web_server_t::start. Starting web server on port 32600
Mar 19, 2018 13:20:50.027 [16144] INFO - * web_service_t::process_device_discovery
Mar 19, 2018 13:20:50.027 [16144] INFO - * device_reactor_t::get_device_list ()
Mar 19, 2018 13:20:50.027 [16144] INFO - * dvb_device_factory_t::get_device_list ()
Mar 19, 2018 13:20:52.042 [16144] INFO - * SAT2IP - discover_satip_servers(): no servers found
Mar 19, 2018 13:20:52.455 [3340] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-0]
Mar 19, 2018 13:20:52.456 [3340] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:52.456 [3340] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-1]
Mar 19, 2018 13:20:52.456 [3340] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:52.456 [3340] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-0]
Mar 19, 2018 13:20:52.456 [3340] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:52.457 [3340] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-1]
Mar 19, 2018 13:20:52.457 [3340] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:52.457 [3340] INFO - * DeviceGetListEx_impl: pDL->Count:0
Mar 19, 2018 13:20:52.458 [16144] DEBUG - * file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist
Mar 19, 2018 13:20:52.680 [16144] INFO - * web_service_t::process_device_discovery
Mar 19, 2018 13:20:52.680 [16144] INFO - * device_reactor_t::get_device_list ()
Mar 19, 2018 13:20:52.680 [16144] INFO - * dvb_device_factory_t::get_device_list ()
Mar 19, 2018 13:20:54.767 [16144] INFO - * SAT2IP - discover_satip_servers(): no servers found
Mar 19, 2018 13:20:55.180 [12996] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-0]
Mar 19, 2018 13:20:55.180 [12996] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:55.180 [12996] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-1]
Mar 19, 2018 13:20:55.180 [12996] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:55.181 [12996] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-0]
Mar 19, 2018 13:20:55.181 [12996] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:55.181 [12996] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-1]
Mar 19, 2018 13:20:55.181 [12996] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:55.181 [12996] INFO - * DeviceGetListEx_impl: pDL->Count:0
Mar 19, 2018 13:20:55.182 [16144] DEBUG - * file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist
Mar 19, 2018 13:20:55.371 [16144] INFO - * web_service_t::process_device_discovery
Mar 19, 2018 13:20:55.371 [16144] INFO - * device_reactor_t::get_device_list ()
Mar 19, 2018 13:20:55.371 [16144] INFO - * dvb_device_factory_t::get_device_list ()
Mar 19, 2018 13:20:57.379 [16144] INFO - * SAT2IP - discover_satip_servers(): no servers found
Mar 19, 2018 13:20:57.779 [3624] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-0]
Mar 19, 2018 13:20:57.780 [3624] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:57.780 [3624] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 104B441F-1]
Mar 19, 2018 13:20:57.780 [3624] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:57.780 [3624] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-0]
Mar 19, 2018 13:20:57.780 [3624] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:57.781 [3624] INFO - * DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 10521EEE-1]
Mar 19, 2018 13:20:57.781 [3624] DEBUG - * BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Mar 19, 2018 13:20:57.781 [3624] INFO - * DeviceGetListEx_impl: pDL->Count:0
Mar 19, 2018 13:20:57.782 [16144] DEBUG - * file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist

3

Mine has been acting up when trying to record basketball games. It successfully records maybe 50% of the time. I’ll get some logs to add to the thread next time it happens. 30 minute TV shows seem to be ok.

4

nobody knows what is this drv_file.ini?