TV Show matching Red Dwarf

[alanteal44_hotmail_com]

Server Version#: 1.40.2.8395
Player Version#: 4.125.1
I have tried every variant of naming the Red Dwarf series but the new Plex series agent will not recognise the episode and names every episode the same i.e. episode 1. If i use the old TVDB agent it works.
This is happening for all seasons of Red Dwarf
folder path example;
TV SHOWS\Red Dwarf (1988)\SEASON 01

File name I’ve tried includes:
Red Dwarf (1988) - S01E02 - Future Echoes {TVDB-42358}
Red Dwarf (1988) - S01E02 - Future Echoes

[pshanew]

I just tested with this structure (the library points to test_tv) and it worked as expected:

test_tv/
└── Red Dwarf (1988)
    └── Season 01
        └── Red Dwarf (1998) - S01E02 - Future Echoes.mkv

You’re not just swapping back and forth between the legacy scanners/agents and the Plex TV Series/Plex Series scanner/agent, are you? Nothing good will come of that. Stick with the new scanner and agent, it will (can, obviously) work.

Can you show a screenshot of this page of your library configuration?

Finally, switch back to the current scanner/agent (if not already) and perform the Plex dance on the Red Dward series. Then, collect your server logs and upload them here.

[anon5074910]

@alanteal44_hotmail_com

TVDB-42358

To add - the id at the episode level does not work, only at the series level. Looking Red Dwarf - TheTVDB.com it appears to be 71326. So …

/Red Dwarf (1988) {tvdb-71326}/Season 01/Red Dwarf - S01E02 - Future Echoes.mkv
or
/Red Dwarf (1988) {tmdb-326}/Season 01/Red Dwarf - S01E02 - Future Echoes.mkv

… would be what you want.

[alanteal44_hotmail_com]

Thank you

See below the screenshots from the show level

At the episode level

and at the show level

What is odd is the episode number and the episode date are correct and the TVDB rating is correct!! but the title and other elements are wrong

my library configuration is below

Would be grateful for a solution. I did remove the files and re add them to the folder o see if a refresh would work

[alanteal44_hotmail_com]

thanks i tried these but didn’t fix the episode matching issue

[anon5074910]

Did you plex dance (all steps) after changing the naming?

If yes and still have problems then server logs will be needed.

[alanteal44_hotmail_com]

I turned off these to tick boxes and it is now working