@OttoKerner said:
It doesn’t look like you’ve disabled IPv6 support as instructed.
Neither did you restart the Plex server before executing the Plex Dance.
I have never seen the Restart PLEX Server as step #1 in the PLEX dance, although it might make sense.
I admit I did not do that but I did uncheck the IPv6 box before running the log
@OttoKerner said:
It appears there is some issue with your media file storage.
Have you checked for file access permissions?Your server reports as running on Linux. Plex runs on Linux under its own user account, named
plexby default.
Your media files need to have access permissions set, so that this user account has access to the files.I see failure messages when Plex tried to access some of your stuff:
Performing a scan with 'Plex Series Scanner' (language: en virtual: 0). Aug 31, 2017 22:52:39.462 [0x7f350cc6e840] DEBUG - * Scanning /media/tld6008/Major Crimes Aug 31, 2017 22:52:39.462 [0x7f350cc6e840] ERROR - Couldn't check for the existence of file /media/tld6008/Major Crimes: boost::filesystem::status: Permission denied: "/media/tld6008/Major Crimes"
The above issues you address seem to pertain to the TV Show Major Crimes, I do not have issues with these shows
Do I need to give each TV show folder specific file access permissions? If so I don’t know how to do it.
I have eight TV show folders three of them work fine the other five do not and as far as I can tell they were/are set up the same way
The weirdness with the space character in the file names is also in the Major Crimes show which works fine so that should not be an issue unless it somehow affects unrelated folders.
We addressed the MP4 file issue in the original go around in July so I have done the agent moving exercise.