Server Version#: 1.40.2.8395-c67dce28e and 1.41.4.9463-630c9f557 tl;dr: I have two different installations of Plex server on my TrueNAS 24.04 system, both pointing to the same data. One sees my entire library of Mystery Science Theater 3000 (13 seasons plus specials), while the other sees only fou…

So plex is seeing files, and is processing them. From the logs I have I am seeing episodes from Season 0, 1, 4. along with REPLAY which doesnt follow the naming standards. I would try stopping/starting Plex, doing the Plex Dance on the show and then uploading a fresh copy of your logs (The logs you…

Why do you keep some of the episodes in a subfolder of the season? Are both libraries pointing to the same library folder?

[image] tom80H: Why do you keep some of the episodes in a subfolder of the season? I have no idea, and I don’t believe I manually created them. But I think it’s noteworthy that the only episodes that are showing up in the second installation are the ones that have these subfolders. The fact…

[image] danb35: The fact that those subfolders themselves have subfolders called Plex Versions suggests that Plex itself had something to do with creating them, but that’s nothing more than a guess on my part. Plex Versions implies you either manually triggered for those episodes to be optimi…

[image] tom80H: check if/how you can upgrade the first server. My intent is to decommission it, once I have the second one reading the library files correctly; one of the reasons is that there isn’t a workable upgrade path available. But, again, the other episodes–which don’t have the subfol…

Can you confirm that all files (also the ones of the “missing” seasons are visible to the account running the PMS inside your container? Did you already test if the files might have been added to your library as duplicates of other episodes (e.g. by filtering the library for Duplicates while displa…

[image] tom80H: Can you confirm that all files (also the ones of the “missing” seasons are visible to the account running the PMS inside your container? Sure. Here’s Season 1 from inside the container: root@nas:/mnt/video/TV/Mystery Science Theater 3000/Season 1# ls -lh total 12G -rw-rw-rw-…

Can we get a copy of your server logs and can you screenshot the add folder section of both libraries?

Server logs from both installations, or only from the second? As to the screen shots, here’s the older installation, the one that’s seeing all the episodes: [image] …and from the second, the one that isn’t: [image]

Just the second one, want to see why its not seeing the files.

Lower case tv vs upper case TV.

Two different Plex servers on same data - one sees episodes, other doesn't

Plex Media Server

dbirch March 25, 2025, 11:28pm 17

Its a fairly common issue of poor naming causing collateral issues. Odds are the miss-named files got scanned to some random show, and that caused further chaos inside of plex. Its one of the key reasons we stress naming. And after fixing the naming the only way to reset the associations is to do the plex dance.

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Two different Plex servers on same data - one sees episodes, other doesn't

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