Two different versions of movie are played as one

Plex Media Server
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Server Version#: 1.23.4.4805
Player Version#: 6.8 build 3 (Roku)
I have two versions of the same movie, The Little Mermaid and The Little Mermaid - Diamond Edition. They are separated out on my server as two different instances (not stacked and two different filenames and folders), but when I play one, viewing progress is moved on both. So when I come back to my Plex player, it shows Continue Watching for both versions at the exact same spot. Is this a bug or did I do something wrong when adding the second version?

2

Let’s say this is by design.
Plex is tracking the viewing state / progress of items based on the agent/movie ID. Therefore, if both items are matched against the same movie, Plex will treat their viewing state as the same.
You might be able to match one of those items using a different agent (e.g. TMDb vs. Plex Movie).

Plex isn’t currently all that great with different editions/cuts of the same movie.

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Figured that might be the case. Of course when I use TMDb, it only pulls up “The LIttle Mermaid” and there is no entry for Diamond edition.

4

From the perspective of those repositories this is the same movie – just a different cut and most of them don’t deal in cuts/editions.
I suppose you split that movie at some point and added Diamond Edition to the respective item yourself, didn’t you?

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yup, when I brought it in it recognized it as a second copy of the original Little Mermaid so I had to do the manual split, which I suspect is what is causing this issue

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It’s not so much the splitting but the fact that both „versions“ are still associated to the same match. Perform a „fix match“ on one of them using a different agent, then reapply your manual edit to the title. That should do the trick.

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As a caveat, that’s no longer possible when using the Plex Movie agent.

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Crazy that worked, but seems to have done the trick, thanks! I have a bunch of movies that I have multiple versions of, so this is extremely helpful. Thanks!

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