Unable to access my plex server.

server-qnap

#1

I am not sure what happened, but for some reason I am unable to access my plex server. When I try to access the server from http://[Local Plex Media Server IP Address]:32400/web, I get "site cannot be reached". I've stopped the service and restarted it, but still nothing. I've also uninstalled and reinstalled plex, but I get the same error. I looked at the log and I am not sure if 127.0.0.1 has something to do with why I am unable to connect. Logs attached.

Any help is greatly appreciated.


#2

Same issue here, been running flawlessly recently, but now the same issue. Followed same troubleshooting steps too, still getting connection refused. I know that doesn’t help, but I feel your pain. Any suggestions on what can be done?


#3

A full set of log files from both of you would be best.

If you don’t have a Plex share created which points into the .qpkg/PlexMediaServer directory, you’ll need to do it from the shell.

Either way, a tar.gz or ZIP of ./Logs is the best information to get. It will grab everything and can then be cross referenced with other logs in that zip.


#4

Sorry - logs attached


#5

@M6Boss You can’t use multiple NICs the way you are doing. Pls read https://forums.plex.tv/discussion/175405/qnap-faq-read-me-first#Q21


#6

go to your plex.tv account and launch your server from there. does it connect? fixed my problem too.