Unable to add files or folders of collected videos

[JaysPlex]

It sounds like maybe your server has fell into an unclaimed state
Try this

You need to reclaim your server, but don't dare to touch the Windows Registry

Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. (Method 1 will try to do that automatically.) So you have been told to perform this procedure https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/ in order to solve a problem accessing your server – but doing so requires you to edit the W…