Unable to connect TV to Windows 7 server

Plex Media Server Desktops & Laptops
1

Server Version#:1.18.5.2309
Player Version#:2.011 pms version 0.9.8.0
Unable to connect to my local server since the last outage.

No idea how to fix this

2

Shutdown and restart everything. Your server version is long outside of support. Expect it to break on numerous ends.

3

Thanks for the response

The server was updated and still gave a problem. However, the App on the TV was not and thanks to your info, I was able to update the app and now it finds the server again

Thanks!

1 Like
4

I assume you have the old Samsung Smarthub app from Orca?
This might still cause some trouble in the future, since it is no longer being updated.

You may want to do this:

  • give your TV a static private IP
    (better routers should be able to reserve an IP for a specific device. If your router cannot do that, configure of the IP of the TV manually.)
  • put the IP of the TV into this field in Plex:
    Settings - Server - Network - ‘Shows Advanced’ - “List of IP addresses and networks that are allowed without auth”

This will only help with Plex servers which are in the same local network as the TV.

Be advised that this will make the TV always appear as the Plex server admin account. So this will circumvent the parental controls of Plex.
But you probably don’t use them anyway.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.