Server Version#: 1.23.5.4862-0f739d462 Player Version#: 4.59.2 Yesterday when the Plex authorization servers were down I didn’t know what the issue was, so I restored a database backup. When that didn’t help, I removed the server from the Authorized Devices list with the intention of re-adding it…

Thank you!! I followed all your steps and was able to re-claim the server. Earlier I read somewhere renaming perferences.xml would result in starting fresh, which I didn’t think I wanted, but it’s only starting new in terms of some settings (mostly library shares) I’m back online. Thanks again!

Hi, I think I’m stuck in the same situation that you were. It sounds like you followed someone’s suggested steps and had success, but I can’t see what those steps were in this thread. Can you please post them here. Thanks in advance.

Saying you fixed it and not telling how should be a crime

Folks, Is this DSM 6 or DSM 7 ? The procedures are somewhat different. Does this How-To from the FAQ help ? [image] Synology FAQ - Questions, Answers, and How-To's Tips, Tricks & How-Tos FAQ 15: Claiming & Connecting to a troublesome Synology server Thi…

Unable to find and re-claim server

Plex Media Server

ChuckPa December 7, 2021, 8:08pm 7

Folks,

Is this DSM 6 or DSM 7 ? The procedures are somewhat different.

Does this How-To from the FAQ help ?

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Unable to find and re-claim server

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