Server Version#: 1.23.5.4862
Player Version#: 4.59.2
I can’t seem to get any Plex products to play my movie. When I first installed plex it played for about 5 mins then errored, I hit play again and got about a min and has not worked since. No Plex device will play the move but if I use Windows to play directly from the server no issues.
I have deleted everything on that volume of the server and reinstalled. I have re-added the file to the server. I do get and Error code: s1001 (Network) when played from the server software but anywhere else I get unavailable. The file being played (or not played lol) is an Mkv file. This is the only file on the volume and everything is pretty new.
Here is the error from the log:
“type”: “log:message”,
“level”: 1,
“message”: “[Player] A critical Shaka error occurred: s1001 (Network) – URI: https://192-168-1-49.428566994443459986149c6d49fd5d3a.plex.direct:32400/video/:/transcode/universal/start.mpd?hasMDE=1&path=%2Flibrary%2Fmetadata%2F19&mediaIndex=0&partIndex=0&protocol=dash&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&addDebugOverlay=0&autoAdjustQuality=0&directStreamAudio=1&mediaBufferSize=102400&session=onsjj42rl1p2ivwhuh7h71ns&subtitles=burn&Accept-Language=en&X-Plex-Session-Identifier=r4tsj7514kvjsyfhz587azmk&X-Plex-Client-Profile-Extra=append-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26audioCodec%3Daac%26protocol%3Ddash)&X-Plex-Incomplete-Segments=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.59.2&X-Plex-Client-Identifier=x2qrk1daxep8qxcaa79p4qs5&X-Plex-Platform=Chrome&X-Plex-Platform-Version=92.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1918x977%2C1920x1080&X-Plex-Token=REDACTED\n “cache-control”: “no-cache”,\n “content-length”: “81”,\n “content-type”: “text/html”,\n “date”: “Tue, 27 Jul 2021 13:53:00 GMT”\n}; the player cannot recover”,
“time”: “2021-07-27T13:53:00.332Z”
