Unable to get plex app to work

Hi there, I have a Hisense tv and Plex doesnt work on there but it does work on the web. When is this going to be sorted for Hisense? I know there is a problem with Hisense and Plex. The tv came with the app. Thanks.

What exactly isn’t working for you?

Hi, it opened once normally when i used it but now it just opens and then goes completely blank. Black screen. I cant log in, nothing

On what particular Hisense model do you experience this (hardware, operating system version)?
Do you have a chance to check out what release of the Plex client is installed on the device (maybe through their app store)?

Its a43A6H. Unfortunately i cant check what version ss the app store doesnt open either. Those tso apps are a problem

If the entire platform is having problems… have you considered resetting the tv?

Thanks, I will try that.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.