Hello I had a hard time updating my D418play to DSM7. The installation of the PMS package for DSM7 is impossible. I get a message “Installation failed”… I have checked all the permissions on the folders containing the media. Granted administrator rights to the Plex user… But it doesn’t work and…

[image] ChuckPa: One user had his library migrating for 12 hours, We interrupted it. Examination of the logs showed everything was normal. Deeper investigation showed he had 426 GB of metadata :man_facepalming: I migrated it manually since we had interrupted it. Manual migration required 2 …

@Epicurien69 Rather than reboot the NAS, System monitor → Processes → Show me the processes… There will be dsm7-migration-tool, find. realpath, and chown. floating around. If they are running then your library is progressing. You may also inspect Migration.log in the Plex shared folder. ZI…

I just tryed to reinstall DSM7 and just launch a new PMS installation. Then, I will provide you screen copy and log file :wink: Let see Thanks for your support

Here is the complete list of running processes while the installation is still running (not yet got the famous error message for the moment) Process.zip (1,2 Mo) At the moment, the migration.log only contain : Plex Media Server migration to DSM 7 started: Sat Jul 3 23:13:31 CEST 2021 === Sat J…

@Epicurien69 What is Process.zip ? I get an error and cannot open it If it is a screenshot – drag and drop it into the forum

it’s an archive of 10 picture. Rename it in RAR instead ZIP :wink:

Drag and drop the pictures please.

[Capture 1] [Capture 2] [Capture 3] [Capture 4] [Capture 5] [Capture 6] [Capture 7] [Capture 8] [Capture 9] [Capture 10]

You must have a lot of media . I see it doing what it is supposed to. It is at the point now of changing the ownership for ALL the files in the Plex share from user plex to user PlexMediaServer

yes, I have tens of thousands of media (movies, music and photos). My library folder is several tens of GB

Unable to install Plex after migration to DSM7

General Discussions

ChuckPa July 4, 2021, 7:55pm 27

@Epicurien69

In the documentation,
I do warn that it will take a long time.

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Unable to install Plex after migration to DSM7

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