Server Version#: 1.41.5.9522 Player Version#: 2025.10.1(96682329) after performing the latest plex android app update (Samsung S21) , suddenly external subtitles are no longer loaded while casting [i have tested multiple movies files and the issue remains the same] for a test i had another …

Hi there, I have the same issue using Chromecast after the update to latest version of Android app (Samsung S22). On a phone that still has the older version (S10), the subtitles work just fine.

after re-checking google play store , plex latest update has been removed. thus after uninstalling /reinstalling again , the issue was fixed on the impacted device. current available version as of April 6th , 2025 : 10.26.0.2578

a new version has been pushed to google play store v2025.11.1 , and the issue remains the same Unable to load external / local subtitles on Chromecast please fix it

Yes it is still an issue for me too. iOS 18.4 casting to a Chromecast ultra.

Exactly the same problem (Samsung Galaxy A51). Also tested on multiple files. Also used another device with the old version - and it worked. Please fix it. Otherwise Plex is pretty much useless for me. :cry:

a new version has been pushed to google play store v2025.12.0 , and the issue remains the same [April 10th] Unable to load external / local subtitles on Chromecast

Has been broken sicne the new app experience for me too, just tried reinstalling the app but still unable to load subs on chromecast

the only workaround that i have tested for android users is to visit [image] Plex for Android Announcements Plex for Android 10.27.0 Available on the Amazon App Store . * This update is not available on Google Play NOTE: We are performing a staged rollout, which means …

@ChuckPa I don’t know if Plex themselves are aware of this Should probably be posted in another subforum for more visibility. My sister is also experiencing the same issue regarding subtitles via chromecast since the app update

Unable to load external subtitles on chromecast

Plex Players

fatnasa April 12, 2025, 7:19pm 12

the only workaround that i have tested for android users is to visit

and download the last working version " Plex for Android 10.26.0" and disable auto-update till we have a fix

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Unable to load external subtitles on chromecast

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