Unable to load guide data

[golfguy0082]

Server Version#: 1.32.6.7557
Player Version#: 4.108.0 - Plex Web
Tuner Make/Model: HDHomeRun Flex-4k
Guide/Lineup name: Error
Using XMLTV?: No
Channel number/Name: N/A

Whenever I attempt to add my hdhomerun tuner, it gets stuck on the step where it locates antenna EPG data for zip code 15090. Server logs attached.

Plex Media Server Logs_2023-10-24_05-24-56.zip (1011.7 KB)

[BigWheel]

Logs show it did find a guide but I see a websocket error afterwards.

Looks like you are on docker. Is your docker using host networking? if not can you try enabling that.

( as a side note your logs also indicate you have some database corruption when it is trying to save the credit detection)

[golfguy0082]

Thank you for the reply. After putzing around with it tonight, I discovered the following:

Some Success

• I was accessing my server via a custom domain https://plex.mycustomdomain.com (not my actual domain). When accessed in that manor, I saw the behavior I described.
• If accessing the server via https://app.plex.tv, I was able to setup the tuner (with guide data) successfully

But Another issue

When attempting to record something from the EPG guide (which does load successfully now), I see the following. I’ve attached logs for this too.

This happens regardless of which URL I use to access the server.
Plex Media Server Logs_2023-10-26_20-36-50.zip (2.8 MB)

Database corruption

Do you have any suggestions on handling this type of thing? Should I delete/re-create it?

Some other notes from trying the host networking setup

I tried enabling host networking, but when I do I’m not able to see the container at all:

curl http://localhost:32400
curl: (7) Failed to connect to localhost port 32400 after 4 ms: Couldn't connect to server

The container shows as healthy in docker with the following logs

 *  Executing task: docker logs --tail 1000 -f <redacted> 

[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 40-plex-first-run: executing... 
Plex Media Server first run setup complete
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing... 
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing... 
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed

Here is the docker compose I’m using currently (since the host networking didn’t pan out)

version: '3.2'
services:
    plex:
        restart: always
        image: plexinc/pms-docker:latest
        pull_policy: always
        ports:
            - 32400:32400/tcp
            - 8324:8324/tcp
            - 32469:32469/tcp
            - 1900:1900/udp
            - 32410:32410/udp
            - 32412:32412/udp
            - 32413:32413/udp
            - 32414:32414/udp
        environment:
            HOSTNAME: "WikiK8s"
            TZ: "America/New_York"
            PLEX_CLAIM: "redacted"
            PLEX_UID: 501
            PLEX_GID: 20
        volumes:
            - /Volumes/USBSSD/plex/config:/config
            - /Volumes/USBSSD/plex/transcode/:/transcode
            - /Volumes/USBSSD/plex/data/:/data
            - /Volumes/Media/:/media