Unable to Locate Media Server

Anytime I close Plex it cannot locate Media Server when I re-open it. I have to delete the Server and re-download every time. Does any know how to fix this?

I have been having similar problems after I changed to a different boot disk. It seems Plex is really strict on anything which looks like too big a change of environment. I think the problem is caused by a Plex trick that if it doesn’t like, or simply doesn’t find the basic LAN IP address , say https://192.168.0.2:32400, provided you have secure connections, it retrieves an external address like https://192.168.0.2_gghhjkkjgfrtbg654…https which it uses for the secure server, which seems far slower than the direct connection. But if you don’t use your server outside your LAN, and haven’t set up port forwarding in your modem, this address can’t be reached and there will be no login alllowed.

There is some material on this in the online documentation. The best way I found to get around this was to use https://localhost:32400 or https://127.0.0.1:32400, to open the Plex account page using the web app, log on with your email address and password, then hit launch. It should then then connect securely but I am still having problems with it switching back to the external address.

This is complicated, any advice from the community would be helpful.

To Plex: As an aside, why is there no information about how Plex deliberately hobbles the server, if it doesn’t log on properly, by setting max transcode to 320p for every video that I attempted to stream. I spent hours trying to find the problem, it would have been good for this not to be so secretive.

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