When clicking to match or fix match i the server doesn’t load suggestions. I even tried this with already known files and it gives me nothing.
Can you post your server logs? I suspect its a networking issue
Aug 26, 2022 10:34:33.536 [0xffff9369c9b8] Debug — [HttpClient/HCl#44] HTTP simulating 408 after curl timeout
Aug 26, 2022 10:34:33.537 [0xffff936d29b8] Error — [MediaProviderManager] Error parsing content.
Aug 26, 2022 10:34:33.537 [0xffff936d29b8] Error — [MediaProviderManager] Error parsing XML: Error parsing file.
Aug 26, 2022 10:34:33.537 [0xffff936d29b8] Debug — [MediaProviderManager/HCl#45] HTTP requesting GET Sign In | Plex
Aug 26, 2022 10:34:36.437 [0xffff9320e9b8] Debug — Request: [192.1**..:49722(Subnet)] GET /library/sections (5 live) #187 TLS GZIP Signed-in Token (******) (Chrome)
Aug 26, 2022 10:34:36.444 [0xffff939389b8] Debug — Completed: [192.1..*:49722] 200 GET /library/sections (5 live) TLS GZIP 6ms 1435 bytes (pipelined: 1)
Aug 26, 2022 10:34:36.455 [0xffff9320e9b8] Debug — Request: [192.1..*:49722 (Subnet)] GET /library/metadata/53100/matches?manual=1 (5 live) #1b4 TLS GZIP Signed-in Token () (Chrome)
Aug 26, 2022 10:34:36.474 [0xffff9320e9b8] Error — [Req#1b4/MetadataAgent/tv.plex.agents.movie] Unable to find media provider
Aug 26, 2022 10:34:36.475 [0xffff939389b8] Debug — Completed: [192.1.*.*:49722] 200 GET /library/metadata/53100/matches?manual=1 (5 live) TLS GZIP 20ms 606 bytes (pipelined: 2)
Aug 26, 2022 10:34:47.091 [0xffff9369c9b8] Debug — [HttpClient/HCl#45] HTTP simulating 408 after curl timeout
Aug 26, 2022 10:34:47.092 [0xffff936d29b8] Error — [MediaProviderManager] Error parsing content.
Aug 26, 2022 10:34:47.092 [0xffff936d29b8] Error — [MediaProviderManager] Error parsing XML: Error parsing file.
Aug 26, 2022 10:34:47.092 [0xffff936d29b8] Debug — [MediaProviderManager/HCl#46] HTTP requesting GET Sign In | Plex