Server Version#: 1.18.2.2058 (as a FreeNAS Plugin)
Player Version#: Web 4.18.1
I’ve shuffled some movies around between one library and another. While they did get picked up in the new library, there’s no metadata.
Attempting to fix it by clicking “Match…” just shows me an empty search results list. Attempting to search by IMDB ID, etc similarly shows no results.
Fixed; seems that my plugin jail couldn’t actually reach the internet (whoops).
This resolved my issue: plex doesn't work | TrueNAS Community
Key thing that stood out in logs / Google results that led me there:
ERROR - Error response for update: ().
No movies will match for me neither. I can’t even do it manually as it tells me “no matches were found using this agent” no matter what agent I manually switch it to and I’ve tried multiple movies as I am in the middle of a few upgrades from SD to 720p. Also, the latest server update downloads, attempts to install but apparently never does because it keeps telling me after it was suppose to install like every other time ever, that I have Downloads available to download still so I do it again and again, about 3 times I tried b4 I gave up as it DL’s and then says they are ready to install and it goes thru the motions but apparently doesn’t take so could that have something to do with this matching issue?
Having the same issue with no recent movies being able to refresh the metadata. I can do a search, find the movie in the database and choose it but the metadata still doesn’t refresh.
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