"Unable to play media" on fire stick

[FordGuy61]

@hunjank02

I’ve also updated the plex media server and all the clients to the most up to date version i can see,

Plex Media Server version?
Plex Android app version(s)?
Available via Authorized Devices.

@hunjank02

I’ve tried some of the other fixes

What fixes?

If you are running an older Plex Media Server release, such as 1.18 or 1.19:

Connection Error when playing films on android tv app

As @richyh67 mentions, there is a problem with current versions of Android/Android TV apps and older versions of Plex Media Server. The Android apps are rejecting the security certificate from the server for some reason. Users running Plex Media Server versions 1.18.x and 1.19.x are definitely affected. The problem may happen with other Plex Media Server versions (I don’t have a list of all affected releases). The problem is visible in the Android client log: [FFmpeg] [ERROR] [tls @ 0xc35efb…

Information on accessing FireTV/AndroidTV log files:
https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/