Unable to Play on Sonos

Plex Players Streaming Devices
1

After the password reset and logging out of all devices, I no longer can play on Sonos through the Sonos App. It says "No Plex Media Server Available. Please make sure your Plex media Server is accessible.

When I login into Plex on the browser it can access the server and show me all the content. But when i try to cast to my Sonos it says an error occurred when playing this video. Same when I try to cast to Sonos from my phone. But I can play music on the phone or PC directly, just not casting to the Sonos.

How can I get that back?

2

Did you reauthorize Plex in the sonos settings? I did that after resetting my password and plex works fine for me.

3

Did that multiple times. It seems to work, but then Sonos says no media server available.

Even removed the Plex service from Sonos totally and re-added it, authorized it and still no play

4

Hi - I am able to see Sonos as a Player in my PMS. Make sure to remove all Authorizations for Sonos, and update PMS to this release if you have not already:
PMS version: 1.29.0.6244
Plex Media Server OS: Linux (Debian)
Mobile player app. (PlexAmp - 4.4.0)

Also, try clearing your cache before you upgrade (.config/Plex Media Server/Cache/.)

Actually getting music to play through Sonos…well that is another story and I have an open forum topic to try and get help/advice to fix this:

Good luck!

JB

5

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