Unable to scan for channels with WinTV-HVR-5525 on Ubuntu 18.04

Hello,
I’ve hit a bit of a stumbling block with getting DVR running using a HVR-5525 card on an ubuntu server install, Plex sees the card and allows me to change the location and scan for channels however it almost instantly says no channels are found.

http://www.hauppauge.co.uk/site/products/data_hvr5525.html

I’ve installed the packages from the website, added the plex user into the video group and even tried running plex as root to avoid any permission issues. I’ve also installed TVheadend which sees the card and is able to pick up channels no problem so it seems to be plex.

Plex version: 1.13.4.5271
Kernel: 4.15.0-24201807041620-generic

This shows up in the tuner logs though:
Jul 23, 2018 01:05:14.631 [0x7fba73fff700] INFO - [I] v4l::DeviceGetList_impl. getting v4l device list
Jul 23, 2018 01:05:14.631 [0x7fba73fff700] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter0/frontend0
Jul 23, 2018 01:05:14.631 [0x7fba73fff700] INFO - [I] v4l::DeviceGetList_impl. Successfully opened frontend /dev/dvb/adapter1/frontend0
Jul 23, 2018 01:05:14.634 [0x7fba73fff700] INFO - [I] find_device_by_path. Found device index 1 for device path /sys/devices/pci0000:00/0000:00:15.0/0000:06:00.0:1
Jul 23, 2018 01:05:14.634 [0x7fba73fff700] INFO - [I] Starting tuner 1, frontend 0
Jul 23, 2018 01:05:14.634 [0x7fba73fff700] WARN - [E] cannot open frontend 0 for tuner 1
Jul 23, 2018 01:05:14.634 [0x7fba73fff700] WARN - [E] CTVSStreamSource::LoadAndInitDriver. Failed to start device path /sys/devices/pci0000:00/0000:00:15.0/0000:06:00.0:1, type 4, frontend 0
Jul 23, 2018 01:05:14.634 [0x7fba98ff9700] WARN - [E] CTVSChannelScanner::Tune. Failed to tune to a transponder
Jul 23, 2018 01:05:14.634 [0x7fba98ff9700] WARN - [E] dvb_channel_scanner_t::do_scan. Tune failed for 602167,8
Jul 23, 2018 01:05:14.634 [0x7fba98ff9700] INFO - [I] channel_scanner_t::scan_channels. Scanned 24 transponder out of 24. Channels found 0
Jul 23, 2018 01:05:14.634 [0x7fba98ff9700] INFO - [I] CTVSStreamSource::Term. Waiting for streaming thread to stop
Jul 23, 2018 01:05:14.684 [0x7fba73fff700] INFO - [I] Stop device request for tuner 65535, frontend 0
Jul 23, 2018 01:05:14.685 [0x7fba73fff700] WARN - [E] set voltage has failed for tuner 65535, frontend 0
Jul 23, 2018 01:05:14.685 [0x7fba98ff9700] INFO - [I] CTVSStreamSource::Term. Streaming is stopped
Jul 23, 2018 01:05:14.685 [0x7fba98ff9700] INFO - [I] CTVSStreamSource::Term. Stream source is stopped
Jul 23, 2018 01:05:14.685 [0x7fba98ff9700] INFO - [I] channel_scanner_t::scan_thread_function finished

I suppose this should be in Community Supported DVR Tuners but I cant see how to move it.

Does anybody have any experience with this error?
Thanks

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.