After clicking on configure button to install Plex from MyCloud keep getting this message
prod-e264d01a6dc993d.wdckeystone.com is currently unable to handle this request.
Do I need to uninstall/reinstall MyCloud ?
Try to access the Plex Media Server using the local IP address of your MyCloud.
http://[MyCloud local IP]:32400/web
Thanks.
Have been able to get back into Plex from MYCloud.
Still having same issue as before no remote access.
Have tried to manually setup port.
Still same response, Plex states the server (MYCloud) is there but no access. (See screen shot)
There’s a lot of components involved when it comes to remote access.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details
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