Unable to update

Plex Media Server Desktops & Laptops
1

Server Version#:1.40.2.8395
Player Version#:1.109.0.329-ea562b95
I am currently on 1.40.2.8395 I am trying to update to 1.41.7.9823. it will not update after a couple of minutes I click retry connection and it only says something went wrong… not sure what to do here it has always updated fine in the past thanks.

2

Try it this way:

  • Use the repair script to ensure that the server database is not damaged: DBRepair/Windows at master · ChuckPa/DBRepair · GitHub (You can use either the .bat or the .ps1 version.)
  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows
    (do not use 3rd party ‘Uninstaller’ software like Revo etc.
    do not use “Registry Cleaner/optimizer” software like CCleaner et al)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)

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