Unable to update

Try it this way:

  • Use the repair script to ensure that the server database is not damaged: DBRepair/Windows at master · ChuckPa/DBRepair · GitHub (You can use either the .bat or the .ps1 version.)
  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows
    (do not use 3rd party ‘Uninstaller’ software like Revo etc.
    do not use “Registry Cleaner/optimizer” software like CCleaner et al)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)