Unclear why subdir placement wont work

Plex Media Server Metadata & Adding Files
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Server Version#: 1.32.4.7195
Player Version#: –

I’m trying to import and organise my movies into subdir’s. However, I’m thrown off by why Plex recognises a few movies from their subdir, but others (most) are not recognised. Stranger still: when I place the unrecognised movies in the root of the library path, they are recognised perfectly, but when I place them in a subdir with the same file-name (copy-pasted) they are not. I did add the IMDB id into the filename to help, but this doesn’t make a difference.

Can anyone tell me what I’m missing?

Examples:

Works:
./Iron Man (2008) {imdb-tt0371746}.mp4
./Iron Man (2008) {imdb-tt0371746}.srt

Doesn’t work:
./Iron Man (2008) {imdb-tt0371746}/Iron Man (2008) {imdb-tt0371746}.srt
./Iron Man (2008) {imdb-tt0371746}/Iron Man (2008) {imdb-tt0371746}.mp4

Works:
./Dungeons and Dragons Honor Among Thieves (2023)/Dungeons and Dragons Honor Among Thieves (2023).mkv
./Hidden Figures/Hidden Figures.mkv
./Beyond.the.Brick.A.LEGO.Brickumentary.2014.720p.BluRay.x264.AAC.MVGroup.org/Beyond.the.Brick.A.LEGO.Brickumentary.2014.720p.BluRay.x264.AAC.MVGroup.org.srt
./Beyond.the.Brick.A.LEGO.Brickumentary.2014.720p.BluRay.x264.AAC.MVGroup.org/Beyond.the.Brick.A.LEGO.Brickumentary.2014.720p.BluRay.x264.AAC.MVGroup.org.mp4

Doesn’t work:
./Contagion (2011)/Contagion (2011).srt
./Contagion (2011)/Contagion (2011).mp4

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I know nothing about TrueNAS, but this sounds like wrong access permissions of the newly created subdirs.
Maybe you need to enable inheritance of perms for subfolders.

1 Like
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Looking at the permissions that might very well be the case. I can see specifically the dirs that have no issues differ from the ones that do. Thanks

Well, BOOM… here we go. Everything is now added. Here’s what I’ve done:

  • The Plex server (a Jail or container in TrueNAS) was running under user root
  • I create a user plex with id 972 (as that seems to be the default uid)
  • I then stopped the Plex server, configured it to run under user plex and restarted it
  • Then using a shell in TrueNAS, I recursively changed all file-permissions in the share to be owned by user Plex
  • In Plex, started a new Library / Media Scan et voila.

Now I only have to filter out a lot of media (comic books, that need to go into another share) and make sure all movies are matched correctly. Then I can start making collections with viewing orders controlled by custom sort-id’s. (yeah, Star Wars and Marvel have their quircks)

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