In the Program Guide, upcoming airings for a given show (DuckTales in this case) appear, but when I set up a recording schedule for the series (or individual airings) the recording schedule indicates that no upcoming airing exist (see screen shots). I verified that for at least one of the listed times, the show was in fact airing.
When you do individual airings, after canceling the series schedule, does that recording schedule show up at the bottom of the Recording Priorities list? Does it show in the Scheduled Recordings calendar?
It does, but again with no upcoming airings listed. This seems related to: https://forums.plex.tv/discussion/289308/bug-possible-bug-in-scheduling-records#latest. But I’m not limiting the airing times and setting “Minutes Before Start” to zero doesn’t seem to have any effect.
This seem specific to DuckTales. I just tried adding a recording for another show and that worked fine. The only difference I can think of is that I initially added DuckTales before any airings were available (knowing they were upcoming even though they weren’t in the Program Guide yet).
Do you already have DuckTales (maybe from the original series) in your library?
Actually, yes I do.
Try moving your original DuckTales Season One out of your library to another location outside of Plex and then force a library update. Unschedule the individual episodes for recording and schedule the series to record. Plex will not record an episode if it is already in your library. This a feature that lets Plex “fill in the blanks” when you most episodes of a show. The exception is a setting that says replace SD recordings with HD records.
I know that Gracenote has sometimes treated remakes of TV shows, like the original Hawaii-Five-O and the 2010 remake as the same show. MacGyver had the same issues.
I was having this issue with both the new ducktales and teenage mutant ninja turtles recordings. I also had both the original series in our kids tv library. After moving the recordings to a different TV library that fixed the scheduling. The episodes list as scheduled with the correct episode info in the Recording Schedule. They record and are moved into a Ducktales or TMNT folder that doesn’t have the needed year added to it. Plex I guess then scans those folders and decided they are the old series. To fix that I manually move them into the correct library/folder.
@willtrout said:
They record and are moved into a Ducktales or TMNT folder that doesn’t have the needed year added to it.
Why wouldn’t you have the year in the folder? Wouldn’t that help Plex in matching to the correct series?
Yep. That’s what it was. I removed the 1987 series and now the new one is correctly scheduled. I was aware of the “fill in the blanks” feature, and should have thought of this, but probably never would have. Many thanks for the help @rodgerzeisler!
Did you try creating a Duck Tales (1987) and a Duck Tales (2017) folder and see if it would schedule the new airings properly?
I did, but it didn’t help. The kids aren’t actively watching the old series now anyway, and it was in a directory separate from the recorded TV shows, so just removing it for now was easy enough. I’ll try adding it back another time. Thanks again!
@rodgerzeisler said:
@willtrout said:
They record and are moved into a Ducktales or TMNT folder that doesn’t have the needed year added to it.Why wouldn’t you have the year in the folder? Wouldn’t that help Plex in matching to the correct series?
Plex DVR automatically creates a yearless folder that the recordings dump into. Many shows with the same names have this issue (re-boots): The Flash, TMNT, DuckTales, Hawaii Five-O, Macgiver, ect. Guide data is right but the folder plex automatically creates has no year, gets scanned and is confused with old version of the show.
It seems like if you have the matching season/episode# of the previous version of the show in your library the new version won’t schedule because (even though the guide data is correct) something on the plex library data end is thinking it is a recording of the old version that is already in the library and doesn’t need to schedule it to record.
Recording to a library that doesn’t have the old show in it is a work around to get the shows to record. But once recorded plex will likely look them up incorrectly since there is no year on the folder that plex automatically creates.
Sim links and a .plexignore file is the work around for the folder not having a year. (sim link “The Flash” folder with a “The Flash 2014” folder, and .plexignore the “The Flash” folder.
@willtrout Sim links don’t help me since I am on Windows but I had not heard of the .plexignore file. That sounds interesting. support.plex.tv/hc/en-us/articles/201375253-Excluding-New-Content-with-plexignore
One last update: once I got an episode recorded I noticed it was still being matched to the 1987 series. Once I corrected the match (to the 2017 series - possible now that I had an episode to work with) I could add the old 1987 series back to my library. Now both coexist as expected (they’re both in the library and new episodes of the new series are still scheduled to record).
@rodgerzeisler said:
Try moving your original DuckTales Season One out of your library to another location outside of Plex and then force a library update. Unschedule the individual episodes for recording and schedule the series to record. Plex will not record an episode if it is already in your library. This a feature that lets Plex “fill in the blanks” when you most episodes of a show. The exception is a setting that says replace SD recordings with HD records.I know that Gracenote has sometimes treated remakes of TV shows, like the original Hawaii-Five-O and the 2010 remake as the same show. MacGyver had the same issues.
Whose Line is it Anyway has the same problem. In that case at least, this is caused by TheTVDB treating the new airings as a continuation of the original show (seasons 9-13) while Gracenote treats it as a separate show (seasons 1-5). Plex thinks the newly recorded airings are seasons 1-5 of the original show since they are tagged that way by the DVR and that’s what TheTVDB says they are. It’s very frustrating.
