Updated password - Synology server gone

Plex Media Server NAS & Devices
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Server Version#:1.28.0.5999-7000
Player Version#:

As with everyone else here, I too updated my password, and right afterwards, my Synology DS220j server disappeared. I updated the server to the version above, and yet, Plex can’t find it. I do most of my interactions with the server w/ my MacBookPro, and while I can see that all my movies/music is still intact on the server, the Plex Media Server and Plex itself won’t connect. Been slamming my head against the wall for the last few days. Any help appreciated - hopefully in “regular-speak” - I’m not as much of a computer guru as I’d like to be. Thanks.

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  1. Uninstall the package - Uninstall Only option
  2. Reinstall the same package again - Click the “Install using Plex Claim Token” button
  3. Also click “Get Plex Claim Token” blue link
  4. Browser tab will open with the claim token
  5. COPY it
  6. Return to installation tab
  7. PASTE the token in the small box on the install page form.
  8. Click NEXT and then DONE.
  9. It will install and use the Token to register your server with Plex.tv again
  10. It will confirm all is OK by showing “Claimed by: Your Plex Username”

Now open Plex, this ONE TIME ONLY, by it’s LAN IP address: http://lan.ip.of.syno:32400/web

Confirm everything is ok.

Once confirmed, you can resume opening and using normally as you have been.

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Step 1 done.
When I went to step 2, downloading the Intel x64 version of the Media Server, then trying to install it on my Synology DS220j, I got this:

Screen Shot 2022-08-27 at 4.23.39 AM
Screen Shot 2022-08-27 at 4.23.39 AM1350×322 42.8 KB

Now what?

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OK, I finally got reconnected to my server. Turns out, I needed the ARMv8 version of the server software. It’s a little bit different to access the movies on my server, but having access is the main deal. Thanks Chuck!

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