Where is the stream menu for tv episodes?
Fully agree that subtitles are handled very badly - however now I cannot even figure out where to go to turn them on with the new UX
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What are you on about?
Asking as you are either sarcastic and unfortunately cannot detect it without some sign or you think you have answered my question which you have not.
I repeat how does one turn on the subtitles for a single tv episode?
There used to be a way to select within More the substream section and I could select subtitles and find my subtitles or download them. Now More does not have that options anymore.
So do you have anything helpful to say?
Actually you are right the UX works great - found them.
So for anyone else here is where they are:
- Go to episode
- Select More
- Select Playback Settings
- Select Streams
- Select Subtitles
- Exit all the menus and watch tv episodes
Now that is 5 menus to go through to access the subtitles and several more clicks (between scroll up/ down, left / right).
Amazing UX for something that should be relatively quick to turn on and off
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9 Clicks now needed to go in, change the subtitles, and get back to playing a movie.
This is ridiculous. If the first one does not align up then you are back and forth. Itās a really bad UX/UI/GUI to force this many clicks to change this.
Surely there is a faster way?
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Iād like to +1 the feedback that the new UI redesign in Roku app version 6.6.8 feels like a step back in many ways. Iāve never posted in the PLEX forums before or even registered in the forums, but I felt it was important for me to do this to give my feedback.
I only started using PLEX in the past 6 months after I bought some Rokus for Christmas, so I donāt have a lot of experience with how the PLEX apps have evolved over time. Iāve really enjoyed both the Roku app and the Windows app to play my movies and TV shows and looked forward to each update. I havenāt been disappointed with them until now.
Other people in this thread have already done a great job describing the how the new Roku app UI isnāt as good as the previous UI, so I wonāt repeat them. But I will say that the new layout looks and feels pretty awkward, with poor use of space (some things compressed in a small amount of space, while large amounts of space elsewhere in the screen are unused). Itās almost as if someone made coding changes to the app but didnāt test those changes to see if the result actually matched what they envisioned. Itās hard to believe that the current appās layout is what anyone wanted to achieve.
I wish there was a way I could downgrade or roll back these app changes in my Roku. But since there isnāt, I hope PLEX will take this feedback to heart and reconsider the changes theyāve made in this app update. I donāt want this feedback to sound harsh or personal, but I do want PLEX to know that as a user, Iām pretty unhappy with this update.
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I hate to call something horrible, but the new ROKU interface is just that. Its like you guys let someone take their first stab at a GUI and this is version 1.0. If your episodes are sorted by season, its a mess of clicks now to move up and down and select them. The related shows are now somewhat visible below the list of episodes which just crowds up the screen with more unnecessary crud. I donāt care to see my shows Iāve recorded as related content. I know what I have. We are in the age of simplicity and smoothness in an interface and this is just not it. How many clicks do you need to get to anything now??? Up down left right, over, over, play, playā¦Please scratch this roll-out and put it back in the parking lot and bring back the previous one.
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So Iāve mentioned this in some other thread that got lost to time, so itās probably valid hereā¦ I think there is a focus issue:
If Iām playing episodes of a show and I decide that (for reasons) that I want to skip ahead an episode or two, I click down which brings up the play controls. I click down again and get the cast. I click down once more, and Iām taken to an Edit button. I feel like it should go straight into the list of episodes, focused on the current episode with the option of clicking left to get to the edit button.
A few iterations back, It worked in this manner. The Edit button may be new, as I hadnāt noticed it before until the focus shifted from the list to the button.
It also works in this manner if you have trailers enabled to play before a movie. When you click down, youāre eventually taken to the Edit button, rather than directly to the list.
I can see a use case where I might want to edit a play order, but itās far more often that I want to skip through the list, rather than edit it. In fact, Iām not sure I have once needed to edit a list in this manner, but I can see how I could someday.
I donāt like this new GUI as well, but for me the worst part of this whole thing is the missing audio language information above the description in case of movies. I donāt care if itās stereo or DTS, but I do care that it will be translated to my mother language or not.
Usually we watch movies in Hungarian, but if I am not sure that the movie has translation I need to check in the menu before I start it.
If the subtitle language has dedicated space on that field, why canāt be there the audio language as well?
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I have said this before, and I will say it again. No particular platform has its own version of UNO, nor does another platform dictate how UNO is implemented on another. UNO is designed for all platforms, and then is implemented on each client by the respective platform developers. Android/Shield/Apple TV has zero impact on how things are designed or how things are implemented on Roku. Letās stop with this misinformation. While Apple TV was the first client to implement these new screens, they have now come to Roku, and you can also see them on our preview clients for LG/Samsung/Xbox, and you could (rightly) assume it will be coming to Android TV in the not too distant future too. So no one client has its own UNO design. It should be the same across all platforms. Saying one client is creating design problems for another is blatant misinformation and does not contribute to a constructive discussion.
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Those are all valid points you made. However it does not change the fact that these recent design changes were not only poorly conceived and implemented but that they were also completely unnecessary. UNO was just fine the way that it was before as far as the look and the feel of the app menus, none of these recent changes improve anything and itās just ticked off a lot of users and triggered a lot of complaints. You guys would have been better off not trying to fix something that wasnāt broken.
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UNO is about unifying the look and feel of our clients to be consistent. The feedback here is being read, considered, and will help influence future designs and changes. UNO is an ongoing process, and is being done in stages. If different clients are showing rather different screens, thatās a good indication that thatās not an UNO screen.
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Another issue with the new layout is the display of video information. It used to show things like ā1080p (HVEC Main 10 HDR),ā but now only displays the resolution, i.e. ā1080p.ā
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I concede that some of the posts here are feedback on design, some aspects folks like and but most donāt. Others are blatant removal of functionality with regressions that worked previously and no longer work. The post right after yours is just one example!
If a major updated to a plex client is in development then it should only be rolled to the preview channel, iterate and fix. The problem which I guess the plex team fail to see is that a much substandard client app has been rolled out to everyone. This is wrong IMO and I suspect the vast majority agree with this stance.
The UX is not ready for prime time, just should remain in beta/preview until its ready. Its a failed updated and should be rolled back to the previous version.
Also, get your development team some rokuās and ask them to development and test with the device. If they did this would not have been released or the UX would have been designed correctly in the first place.
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Iāve noticed another issue with the new version of the app, when in high contrast mode the background does not always stay completely black. It is all black when first opening the Plex app but after watching some videos and it brings me back to the app screen the background color has changed to a dull gray color. The only part of the screen that is still black is the menu bar on the far left which shows the libraries when I navigate over to it. Has anyone else noticed this?
Iām not sure when this happened, but the good news is that the regular mode no longer looks like puke in color. Actually has a decent grey gradient. I liked it enough to revert back.
adding my wifeās feedback if it mattersā¦
she doesnāt like that the orange wedge (unwatched) is no longer there on TV shows.
at a quick glance she canāt tell what she has watched and what she hasnāt. the orange progress bar does nothing for her, and the āmark as playedā / āmark as unplayedā requires her to go to each episode to see it.
before after a hectic day she can easily browse and look for the orange wedge and immediately go to an unwatched show without any thoughtā¦ now she has to read and try to tell if sheās watched something. Sheās a data analyst, and she doesnāt want to think after work, she just wants to put on a show.
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It was on the Apple TV first and then on the Roku preview channel for a little while.
Uno was a significant update. This wasnāt as big. It does have benefits, and there are a bunch of little bug fixes in the release, too. I wouldnāt suggest rolling back. Some of the UI complaints can be addressed by moving forward rather than backward.
Iād prefer the Plex team to introduce changes and improvements rapidly. Being slower doesnāt necessarily avoid complaints, and does make progress slower in general.
I also super duper totally fingers crossed hope they DO address a few of these things people have mentioned.
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In general Iād agree but moving forward should be raid. If you fail you rollback, fix and then rollout again. Simple 101 agile development.
Unfortunately plex have proved in the past they cannot do rapid development. Maybe this time Iāll be shown to be wrong but I suspect itāll be 2021 before we end up with any sort of parity for functionality removed by this update not to even mention a polished UX experience.
As an example and why Iām skeptical, this was a regression introduced almost a year ago now ā TVDB Episode 'Directors' Metadata not downloaded to Plex and Iām still waiting on a fix. And yes a regression! Was something that work, they change the UX and it broke it and has never worked since. Iāll be dead in the ground before a fix will come.
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When the last pre-Uno disaster rolled out on Roku, they maneuvered fairly well and regrouped. Remember when all of our libraries were grouped by category? We are now living in the results of that feedback for the most part.
I just wish they had listened to the people complaining when they rolled that disaster out on the Xbox firstā¦ It would have never made it to the Roku. All of the Xbox complaints followed that design to the larger Roku environment.
So, it feels like deja vu as we sit here again after having voiced similar complaints when this rolled out on the Roku Previewā¦ only now, the full regular audience is feeling the pain.
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Like, whatās the point of rolling this out on a Preview channel if youāre not going to listen to the feedback you get?
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