dmd984
June 20, 2022, 6:48pm
1
Hello, so I’m having the same problem as this user had:
Last week I removed media sharing for all libraries from a user I did not recognize then I deleted the user. I have since found out the user updated their name and I want to re-invite them, I get an error when I try to invite them that says they already exist. I do not see them in my user list. This is very similar to a discussion form 2019
Any magic I can do to “Reactivate” this hidden user?
I deleted a couple accounts that had access to my media server accidentally and now when I try and send them an invite I receive an error that they have already been invited.
Is there something I can do or does this require intervention from Plex for some reason? Thanks for your help!
dane22
June 20, 2022, 6:57pm
2
Please DM me the name of the user in question
dane22
June 20, 2022, 7:04pm
3
You DM’ed me two account emails.
The one ending with yahoo.com is hopefully fixed now
the one ending with a gmail.com account does not exists in our system
dane22
June 20, 2022, 7:07pm
4
And gmail.com one is no longer a friend to you, now have shares anymore
So do try and share again, and let me know the outcome
dmd984
June 20, 2022, 7:09pm
5
I am still unable to invite either account. I am still presented with “the user is already invited”
dmd984
June 20, 2022, 7:12pm
6
Actually, it seems to have worked. I was able to invite them from my media server but still got the message from my laptop using the plex web app
1 Like
system
Closed
September 18, 2022, 7:14pm
8
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.