Server Version#: 1.22.3.4523 (Nvidea Shield 2019)
Player Version#: 5.15.1 (LG Oled C9)
When playing a 4K x265 video with a DTS-HD sound stream on a LG OLED CX I get video errors like that:
The same thing happens when playing that video on a LG OLED C9 when I deactivate DTS (DCA) in the settings. Is that option activated the video plays fine on the C9, sadly the CX doesn’t support DTS. The errors seems to be generated when the Shield transcodes DTS-HD to AAC, but it doesn’t occur on every video. Here is the trancode log:
Plex Transcoder Statistics.log (5.6 KB)
When needed I can offer a 1 minute sample video.
