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Tried to watch cruella remux 2160p on lg c1 65" and after few minutes into the movie the video gets broken up. On the upper left corner gets a scrambled image but the sound works just fine.
do not know what is the issue. searched for days on the forum and don’t know what happened.
somebody same issue → maybe a fix?
Others reporting same visual effect.
Is the audio transcoding? Other threads report this happens when dts audio is transcoded.
Plex Dashboard → Now Playing will show you if the video or audio is transcoding.
Unfortunately, no fix mentioned.
Yeah, its the audio transcoding problem like explained above.
If you play directly from a hdd to a nvidia shield tv(planinng to buy) will it work or it will be the same? (not going through plex, rather going directly usb->shield->TV.)
What do you think?
I’ve never tried using a different video player on the Shield, such as VLC, Kodi, etc and playing videos directly from a USB drive.
I use a Shield as my Plex client. No problem playing 4K HDR movies with dts audio, including those with PGS subtitles (PGS/VOBSUB/SRT subtitles direct play on Plex Android clients).
The Shield direct plays everything I toss at it.
Known issues:
If you do buy a Shield, get the 2019 Pro model. The 2019 tube model has known issues with high bit rate media such as 4K HDR movies. It is prone to audio drop outs.
My setup:
Shield Pro 2015 <-HDMI-> Denon 4300H <-HDMI-> LG B7 OLED
PMS runs on Synology DS918+
FYI, the LG C1 will not passthrough dts audio formats to attached audio equipment.
If you have a soundbar/receiver/etc, connect the Shield directly to it, not the TV.
See review at rtings.com. They test audio passthrough.
I have a jbl 9.1 soundbar, and only one eARC port, and is connected to TV.
good to hear that shield is gonna do the job. (pro latest version is what I was aiming at)
is there an option to do a side load app for webos to play from usb and have supported dts audio?
thanks a lot, you have be very helpful!
The Shield would connect to the soundbar HDMI input, if available, not the eARC port.
I’m not aware of a way to sideload apps to a LG webOS TV. That written, I have not looked into that capability in several years.
Side loading apps are not possible.
Hi, I’ve had the same issue on my CX. Really annoying and I hope it can be fixed. As I think has been said in this thread, it only happens in certain scenes and only happens when transcoding audio (despite being a visual glitch).
Of course you could convert the audio yourself beforehand if there’s no AC3 available on the disk, but probably the simplest and quickest way around this is using Tsmuxer to make a .ts file out of your 4K .mkv. On my X-men 2 remux this seemed to fix the issue and the problem scenes played fine even when Plex was transcoding audio.
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