Server Version#: 1.27.2.5929 Player Version#: 9.5.0.33634 Hi all, For some reason Video Thumbnail previews fail to show up when playing any kind of series but will play for movies, I created two test libary’s each with one tv show and one movie, both have Generate Video Thumbnail Previews enabl…

Here as well… [image] TV episodes do not show thumbnails when skipping unless launched with Play button Streaming Devices Server Version#: 4.76.1 Player Version#: 9.4.1.33413 (90b62877) If I play an episode of a TV series by clicking OK with the episode image highlighte…

Thanks, can confirm video previews will work if I select the episode and then click the “Play” button, if I play directly clicking on the episode thumbnail, video previews won’t load. Any plex employee willing to chime in?

@sixones any chance you can assist believe you work on AndroidTV?

Hate to be a pain @tom80H do you mind looking into this, seems there are enough reports to warrant some attention, thanks as always.

at this stage basically throwing stones in the forest, LOL, @anon18523487 , help please…

[image] blackzwe: at this stage basically throwing stones in the forest no need for that; devs want to check this out but I haven’t heard back… so no updates to share for now.

Thanks @tom80H I’m a patient person once given info. All good. :grinning:

I have the same issue, I’m pretty sure it’s been this way for a couple of months.

Pretty sure its been going on for months too, hopefully dev’s get some time to look into it…

This is still broken in October (running 9.9.0.35519 on Shield 2017) and server version 1.28.2.6151 in linuxserver container. Has there been any acknowledgement that this is a reproducible error on Plex’s end? Frustrating having the thumbnails take up storage and not even being able to use them on P…

Video Thumbnail Preview not working for Series

Plex Players

blackzwe July 11, 2022, 5:32am 2

Here as well…

@drzoidberg33

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Video preview thumbnails do not work with TV shows, only works with movies on Android TV app Plex Players android-tv , roku	6	336	February 27, 2023
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Video Preview Thumbnails is not refresh if "skip next" button is used to go to next episode Plex Players android-tv , fire-tv , apple-tv , smart-tv	3	126	January 19, 2024
[BUG] Video preview thumbnails being displayed are for the previous episode Plex Players android-tv	2	86	July 7, 2025

Video Thumbnail Preview not working for Series

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