Hello, my wife lives 6000 km away from me for working for some reason she cannot access my library’s and logged in. Any advice would be greatly appreciate it.
I’m on a Mac by the way running the most current operating system. I’ve also tried the port forwarding, but I’m not quite sure how to do that accurately.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues.
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