(Before anyone replies, I am aware both that I can set my own poster art – I did – and that this is part of a problem where some movies on Plex just don’t have poster art anymore because of unspecified rights issues.) Just reporting that this is another one of them, in hopes that Plex’s metadata team, who replied to the Fireside chat talking about building the best metadata possible, might solve the issue.
Some rights holders are prohibiting Plex from hosting/serving some box art. If you manually download the cover you can upload it when you edit the movie. There are also ways to use folder.jpg or similar in the folder where the movie is too.
Thanks. I am aware of the ability to add art manually.
This one puzzled me because of the 4000+ movies and 200+ TV series I have it’s the only one I am aware of that has art on tmdb.org which doesn’t populate Plex.
It’s fairly rare. Everything I’ve noticed that’s afflicted with it is from the 1940s-1970s. I assume it’s one particular company that misfired with these takedown requests. This is why you would expect it to be more important for Plex (or Gracenote, or whoever’s job it is) to contest bullshit DMCA claims – because it’s so clearly not a general issue that it also can’t possibly be a specific issue.
You can also note that despite Plex’s repeated commitment to doing better at metadata, none of these 8 topics have received replies from anyone associated with Plex. That’s why I generally stopped reporting these. I’ve seen a half-dozen cases since then,.
FYI I have also stopped reporting the literally hundreds of poster art that are obviously, unfathomably bad when TMDB’s offerings are good, and all of the release date metadata errors I find. Staff seem generally uninterested in following up or fixing reports.
