Wd mycloud / no downloads

Hi,

I am new to plex. Just purchased a WD MCLOUD NAS and had installed the Plex server app on the device. I have also downloaded and installed the Plex server / player software for Mac . I can view all the Plex content ( movies etc ) but cannot download any of the content such as movies or tv programmes to my server - the WD MYCLOUD NAS. I have liked on the three dots at the Sid eof the programme/movie and although there are various options to tag / pin / watch / unwatch etc there is no download option.

whats gone wrong?

I have a flex pass monthly subscription

There’s no option to download content from any of the online media sources such as Plex’ video-on-demand or live-tv streaming (iirc this is due to licensing restrictions). The Plex for Mac desktop app as well as the iOS/Android mobile Plex apps support downloading media from your personal libraries if you set any of those up.

so what is this ?

that’s the blog post introducing the switch from Plex’ old Mobile Sync to the new Download feature – both are available for media on a personal Plex Media Server, not media from the online media sources.