WD MyCloud not available in Plex

Server Version#:1.23.3
Player Version#:

Previously (several months back?) I have been able to access my WD MyCloud via plex on Apple TV and LG Smart TV. However, I am now unable to do this for a considerable period despite various attempts.
I have just swapped to a new (M1) Apple Mac running the lated macOS…
I have installed Plex Media Server on the mac - I have it to 'open at login - is this correct?
In the Plex website login all I see is the ‘MyCloud Home’ with a warning triangle and ‘Not Available]’. As I say, I have used it before quite satisfactorily. It appears something has changed, but I don’t know what!
The WD My Cloud is connected to the home network via cable and I have also tried directly connecting to a spare ethernet port on the router - no difference.
I’m exasperated! No doubt, and hopefully, it’s something simple…

I’m not sure I’m following your explanation.

  • Is there a Plex Media Server running on your MyCloud or are you only using it as storage for the Plex Media Server on your Mac?
  • If you have a PMS on the MyCloud…
    • What version do you have installed?
    • Is the server running/active?

I do not have PMS installed on the MyCloud NAS… I believe I may require it, but unsure how to use install it there. When I previously was able to access the media there I did not have it installed.
All software is the latest available on Plex website.
PMS on mac… Installed but doesn’t appear to run (indicator ‘dot’ only appears for a second or two when ‘double clicking’.
On the MyCloud drive I have enabled Plex with the folder indicating such.

You usually won’t need the server app installed multiple times.
If the server is running/activated on the WD MyCloud, open your browser and navigate to http://[WD MyCloud IP address]:32400/web – this should allow you to complete the setup of the server.

Many thanks - I’ll have a look at that, though thought by selecting the setup Plex on the MyCloud would be sufficient (?)

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.