We were unable to load your plex home settings - Xbox

Same issue to me.

  • Samsung TV with latest update app (09/12/2019)
  • Plex Media Server 1.18.2.2058 on Windows 10 x64 Ultimate

Solution 1: disable pin for the admin user (but no more pin to log in!)

Solution 2 (the best!): create a new managed user with PIN. In this way when you start Plex app on the TV, no more error, the two user are show but each ask the pin to log in.

Solution 2 is only a workaround waiting an update of the app that solve the issue.

Thank you to everyone.
Luigi.

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