What is my naming mistake?

Plex Media Server
1

Server Version: 1.28.0.5999-97678ded3

Ok, there’s a TV series called Blackout (Blackout (2021) - TheTVDB.com) and I tried to add it to my library. But even the curly bracket workaround does not help. Here’s my directory:

user@desktop:~/Videos/Series$ tree Blackout*
Blackout (2021) {tvdb-406231}
└── Season 01
├── Blackout (2021) - S01E01 - Dunkelheit.mkv
├── Blackout (2021) - S01E02 - In der Höhle des Löwen German.mkv
├── Blackout (2021) - S01E03 - Chaos.mkv
├── Blackout (2021) - S01E04 - Ins Herz der Finsternis.mkv
├── Blackout (2021) - S01E05 - Abgrund.mkv
└── Blackout (2021) - S01E06 - Licht.mkv

All other TV series (not shown) do work perfectly.

What is my mistake?

2

Since you are not telling us neither OS, nor what happens with the files during scanning, I assume they simply doesn’t show up in your Plex library?

If so, I suggest checking file rights and/or ownership
(Hint: compare to working files)

And if not above, then:

3

Thanks for your reply. Well, it’s the Linux Server - I thought selecting the Linux tag would be unique enough.

I’ll check the granted rights and report back.

1 Like
4

Well, a lot of users are also reporting NAS OS as Linux, which is correct in most cases, but a NAS does has limitations in it’s OS :wink:

And I then assume it simply didn’t show up ?

So please do keep us posted here, regarding both good and bad news

5

What happens when you take that year out? From what I can tell Balckout is from 2020…regardless I don’t include the year for any of my shows.

6

Not a naming issue unless there’s something off about the TVDB number.

I tried a test file without that and it shows up exactly how you have it named.

7

Post your server logs, but Im gonna take a guess that its file permissions. Either on the files or the directories above them.

8

Naming scheme looks correct, I would check and see if you have any duplicates, if a series gets incorrectly matched as a series you already have in your library, it will seem at first that it just didn’t get picked up at all.

9

GOT IT!
In deed, it was missing access rights. Changing the directories to 575 and the files to 464 let the series pop up in my library.

Thanks a lot!

10

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