Where Is Plex Support After Major Outage

[rdargus]

How about status updates why many customers can not use their local Plex server?

[SE56]

Here you go…

https://status.plex.tv/

[JuiceWSA]

Here is where support is handling the issue:

Cannot connect to my Plex Server on Synology NAS since outage yesterday

Server Version#: 1.18.4.2171 Player Version#: all of them Since yesterday’s (06/02/2020) Plex outage, I cannot connect to my Plex Server. I tried to open the local IP version of it (192.168.xxx.xxx:32400/web) too but the browser just keeps connecting and loading and never connect and loads anything… it says “waiting for 192.168.xxx.xxx…” I tried to stop and run the server on the NAS, but no luck. Please advise! EDIT: Another interesting fact: in the logs there is no new entry since yeste…

[rdargus]

If everything is great - why are so many customers unable to connect to their lock plex servers

[rdargus]

How about a banner directing people or letting them know there is an issue