Hello,
I am frequently getting the “No content items available” error in Sonos. An AI help agent told me to go to Settings > Server > Remote Access in the Plex Web App and check the Enable Remote Access button is selected. But I can’t find this setting anywhere in the Plex web app.
I would be very grateful for anyone’s help.
Go to app,plex.tv and make sure you’re signed in etc
Click on the spanner icon in the top right
Scroll down the left side and you should see remote access in the list
Thank you, I must have missed it before. In that section, it says NAS>Remote Access>Not available outside your network, and I have the option of being able to Disable Remote Access and specify Public and Private IP’s a subject which is beyond me, and Internet upload speed. I don’t think that public and private issues concern me, as all I do is play my movies/TV and music from my NAS round the house.
Many thanks..
That looks like remote access is enabled in Plex. Have you forwarded the port in your router?