Server Version#: 1.30.2.6563
Player Version#: 4.100.1
Windows 10 Pro 64-bit (21H2), 32GB RAM, Ryzen 7-3700X CPU, Geforce RTX 2060 (drivers dated 12/21/2022, did not install “experience” just drivers including PhysX)
Chrome browser (latest)
K-Lite codec pack (latest)
DirectX 12 (dxdiag says no problems found and drivers are signed)
I normally don’t use the Plex web browser client to watch videos but this time I tried and all I get is a white screen, but sound is fine. When I watch it on the TV (Roku TCL) it displays properly. I have HDR enabled in the nVidia control panel, and the Windows settings also show HDR is enabled.
Where do I start looking for the issue here? Because you’re curious, the video is the series Star Wars: Galaxy of Sounds. MKV: resolution 720p, frame rate 24p (H.264).
