I’m using 1.2.1 works fine on Windows 8.1 1080P Plasma TV. Using 8.1 because of Windows Media Center still running on same computer. Using Intel HD4000 onboard Graphics
@ian.spencer said:
I’m using 1.2.1 works fine on Windows 8.1 1080P Plasma TV. Using 8.1 because of Windows Media Center still running on same computer. Using Intel HD4000 onboard Graphics
It’s good to know it’s a Plex and Windows 10 issue.
Do you have your pc directly connected to your tv or is there a receiver involved?
@ffhjansen said:
@mshoward82 hope i didn’t (let you) break it further as it was before.
Think we have to wait for the Plex Team to get in action and picks up this issue.
It’s not broken, at least not from your direction. 
Just a quick update but I reverted back to the last beta release, 1.1.7.452, last night and it works just fine. Because I’m the only “techie” user in my household and I honestly don’t want to hear complaining from my wife and kids about why Plex isn’t working right and they can’t get it back to a normal fullscreen, I’m going to stay with this until a fix is confirmed. I turned off auto-updates but I can temp update if need be to test new releases but if they don’t work it’s right back to 1.1.7 since I know it works 100% for everything I need.
@mglaird said:
Just a quick update but I reverted back to the last beta release, 1.1.7.452, last night and it works just fine. Because I’m the only “techie” user in my household and I honestly don’t want to hear complaining from my wife and kids about why Plex isn’t working right and they can’t get it back to a normal fullscreen, I’m going to stay with this until a fix is confirmed. I turned off auto-updates but I can temp update if need be to test new releases but if they don’t work it’s right back to 1.1.7 since I know it works 100% for everything I need.
I too reverted to v1.1.7. After a frustrating initial time of trying to turn off auto update BEFORE it actually updated me to v1.2.1 (took me 2 trials and reboots) I am happily at v1.1.7 and it’s working beautifully.
For confirmation I have in fact shut off my TV twice (once for a couple hours) and never even lost full screen view. When I turned it all back on it was waiting happily for me in 10-foot view with nary a burp!
Whatever other bells and whistles you care to add to PMP, this is the behavior that I minimally want to see. The rest is fluff.
Only issue I see is that after a period of time watching (20 minutes or so) I notice a slight sync issue with audio. If it gets bad I just hit Pause then play. Fixes it. Slightly annoying but not nearly as annoying as the stuff with v1.2+
@ffhjansen said:
@ian.spencer said:
I’m using 1.2.1 works fine on Windows 8.1 1080P Plasma TV. Using 8.1 because of Windows Media Center still running on same computer. Using Intel HD4000 onboard GraphicsIt’s good to know it’s a Plex and Windows 10 issue.
Do you have your pc directly connected to your tv or is there a receiver involved?
I am running it through a HDMI matrix Extender over Cat6 so the box might be doing something. It stores the EDID which means I can reboot the computer without having a monitor on maybe that makes a difference.
Hi guys. Can I get some logs of this happening and also some steps to reproduce? I haven’t been able to see this on my system so I must be doing something differently.
Hi Tobias,
Here are the logs for 1.2.1. For me it just started happening over the weekend. I’ve tried clean installing, also tried reverting back to 1.1.6 and 1.1.7, didn’t help.
FWIW I have the resolution set to 3840 x 2160 with scaling set to 300%.
Thanks,
Ken
@Gittalonglildoggies said:
Hi Tobias,Here are the logs for 1.2.1. For me it just started happening over the weekend. I’ve tried clean installing, also tried reverting back to 1.1.6 and 1.1.7, didn’t help.
FWIW I have the resolution set to 3840 x 2160 with scaling set to 300%.
Thanks,
Ken
Thanks, we will investigate.
Thx Tobias,
Just tried changing the resolution to 1920 x 1080 with scaling @ 100%. It works fine. Then I changed it back to 3840 x 2160 with scaling set to 100%. It also works fine. Then I changed it back to 3840 x 2160 with scaling set to 200%. It goes to windowed view.
Looks like something to do with scaling at anything over 100%.
I had this problem suddenly occur in Windows 8.1 I had to uninstall the player, delete all the extra folders with settings
Windows: C:\Users\USERNAME\AppData\Local\PlexMediaPlayer
reinstalled all ok again this was on content that was playing previous ok.
I don’t have logs, but this happens to me every time my Soundbar turns off due to inactivity (when we walk away from the tv for a while).
When I come back and switch the soundbar on (with the htpc still on) the PMP window is tiny and is sitting in the top left of the screen.
Didn’t happen on version 1.1.6
I changed my screen resolution down to 1920x1080 with 150% scaling and it worked properly for me. When I went back to 4096x2160 at 300% scaling it would get the Windows task bar at the bottom and other issues as stated above.
Looks like it has to do with the screen resolution and scaling on my system.
@tobiashieta here are my logs and i made a TeamViewer movie of what happens while i turn my tv off and back on.
It didn’t let me upload it in here so here is a link to my g-drive.
drive.google.com/drive/folders/0B3rclVilNIz5cm5qeUtGRmRUUUk?usp=sharing
Hope it helps!
But i think you already fixed it in the past see post below.
forums.plex.tv/discussion/205472/pmp-wont-remain-full-screen#latest
@tobiashieta , so this afternoon I turned on my system and PMP was quickly resizing back and forth between a small window in the top left corner of my TV and an almost fullscreen aside from the Windows taskbar at the bottom. I zipped all my logs together for you and you can see the logs kept maxing out. Of note, however, is this is happening after I rolled back to 1.1.7 which it never did before. I’ve even rolled my nVidia driver back to what I had when I originally was using 1.1.7 since it updated. I never had this problem before 1.2.0 but ever since it’s randomly occurred. I turned everything on this morning and PMP was in fullscreen TV mode like it should have been. Watched part of movie, stopped, turned system off, came back a few hours later, and it was freaking out.
I also rolled back to v1.1.7. The behaviors I’m seeing are better than v1.2+ but I am now occasionally also seeing something weird when I never did before. I can usually still shut off the TV and come back later to a full screen PMP but sometimes…like this evening…it is spontaneously windowed in the top left corner. No idea why.
When you uninstall a version of PMP does it make any permanent changes to the system? I know it installs some sort of runtimes during setup. Did something there change and are those rolled back or removed on uninstall?
I have no idea why is causing this here but since v1.2 was installed I have seen previously unknown behaviors. Could there be an issue with some recent Windows update that just coincided with the release of v1.2?
Today i turned on my pc, tv and receiver and i got this PMP screen.
It was a cold boot and PMP starts automaticly.
After Quit and starting PMP it again was as wanted.
Ps. Why doesn’t the forum allows uploading “PlexMediaPlayer.log.1”?
Once more, including a log.
ok I have an idea what it can be. I will see if I can sort it out - but since holidays start soon it might not be until after that.
@ffhjansen said:
@dannywsu said:
I didn’t have a problem on 1.1.7 but have since 1.2.0. I would like to just revert back until this issue is fixed since I see absolutely no value in managing my server through PMP (I’d MUCH rather have that option in the iOS app). Where could I found a download link for 1.1.7? Thanks!Here you go! I think you need V1.1.7.452-8a2b00e5 (but am not 100% sure).
nightlies.plex.tv/public-test/plexmediaplayer/public-testing/
Thanks!
