Why it should be this complicated to access your own server?

[gicamuci]

Server Version#: 4.108.0
Player Version#: Windows, Android and so on…
So I have a lifetime Plex Pass and I want to access my OWN Plex server from outside my LAN… and it is impossible. Why it should be so complicated ? Please enlighten me.
Same goes for whenever I don’t have Internet access for whatever reason… No Plex access… Why ? So I paid this plex pass to have access to my own LAN. I could have done that with Kodi for free.

Alex

[kaelaria]

Both remote access, and access without internet are easily done and are already in the docs. Read them.

[tom80H]

@gicamuci

I want to access my OWN Plex server from outside my LAN… and it is impossible. Why it should be so complicated ? Please enlighten me.

Did you already have a look at the related troubleshooting support article?

https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

There’s also a guide with some more details on how to troubleshoot remote access issues.

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…

@gicamuci

whenever I don’t have Internet access for whatever reason… No Plex access… Why ?

Plex depends on authenticating via their backend. You can configure your setup to minimize this.

[HowTo] Use Plex with No Internet

I’ve seen far too many posts regarding “can’t connect to Plex with no internet”, and an uprising/outcry always ensues. It eventually settles down, but the lack of single point resources can be frustrating. I’ve been there, no internet - can’t google anything from a computer so a phone will have to do, but navigating through results and trying “solutions” can be daunting. I’m creating this How-To to help alleviate those posts and help everyone access their servers when the net is down. Couple of …

@gicamuci

So I paid this plex pass to have access to my own LAN.

You don’t need a Plex Pass membership to access your own server remotely.

[gicamuci]

My apologies… I wrote this while I was so frustrated that Live TV won’t show up on one of my TVs (Hisense) which happens to be outside. I was trying to watch Tennis Channel 2 while BBQing.

Turns out that even though Hisense is listed as supported, it is not. At least not mine.

[tom80H]

does “outside” mean it’s actually outside your home network (=streaming over the internet) or does the tv simply happen to be outside but still part of your home network?

@gicamuci

though Hisense is listed as supported, it is not. At least not mine.

You might want to be a bit more specific…
What’s not supported? The Plex app in general (it should be), watching live-tv streams or actual OTA live tv?
What Hisense model are we talking about and what operating system/version?
Which version of the Plex app do you have installed on that tv?

[gicamuci]

Hisense 32H5F1

[gicamuci]

Even though it displays “PLEX for VIDAA” (vs PLEX for Smart TV) it appears that on Hisense TVs, Plex client supports online services only on series 4 and up. Mine is a 3 series.

Again, my apologies for the aggravation…