Why wont the metadata be fetched?

Im trying to add monster madness youtube series to plex and the series is on the site https://www.thetvdb.com/series/monster-madness/seasons/2007
But Why wont the titles be updated to show the names of the episodes? It still says episode 1, 2, 3 etcetera.
Server Version#: 1.15.3.876
Player Version#: dunno

file names / folder names?

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases. Add the (year) in parentheses of when episode 1 of season 1 of this show was aired.
  4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. Show's Title (year) - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

Also, since TheTVDB has that show with the year for the season, you need to use the year as well.

Monster Madness - S2007E01.mkv

Using S01E01 won’t work.

Must the folders be called that as well? instead of SEASON 01 its SEASON 2007?

They don’t have to be, but YMMV if you don’t.

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